Changes to the issuing of South African Police Clearance Certificates – 16 July 2018



Many South African citizens currently in New Zealand will have to re-adjust their timeframes when applying for further New Zealand visas.  Today, the South African Police Service, (“SAPS”), has officially changed the way they process Police Clearance Certificates (“PCC”).


This comes from a media statement made by SAPS on 12 July 2018, where SAPS is trying to mitigate identity theft.  Previously, companies like PostNet, South African Police Clearance, DocAssist, etc. we able to act on a person’s behalf to obtain these certificates.  The turnaround for these services where between 4-8 working days.  This service is no longer accepted by SAPS. 


A person requesting a PCC will have to apply directly through SAPS.  At present, the South African High Commission (“SAHC”) in Wellington do not have a process in place to support  her citizens.  One is required to follow the process outlined on the SAPS website. 


There is no indication of timeframes for processing or how the PCC will be returned to her offshore citizens.  SAHC indicated, finger-printing to be completed at the designated Post Shops around New Zealand, completing the “Application for a Police Clearance Certificate – Annex 23B” form and providing proof of identity eg. passport page, marriage certificate,etc.  If you have family members in South Africa, the offshore applicant can produce an original “Letter”, nominating the family member to act on their behalf.  The offshore applicant should provide all contact details for SAPS to verify the applicants’ identity. 


The issuing of a PCC is now the sole responsibility of the SAPS Criminal Record and Crime Scene Management (“CR & CSM”) in Pretoria.  Your local SAPS office will send all completed applications to CR & CSM.  One can also hand deliver or courier their application to Pretoria.


Hours – new applications can be delivered and collected from CR & CSM Pretoria 24 hours, seven days a week. 


We will endeavour to assess the process over the next few weeks/months.





Written by Vanita Hurbuns of A2 NZ Immigration -  Licensed Immigration Adviser – 16 July 2018



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